Guarantees
FAQs
How to store my jewelry?
- Store your silver jewelry in a cool, dry place.
- Use airtight containers or ziplock bags to minimize exposure to air, which can accelerate tarnishing.
Can I cancel or return my order?
"You have the option to cancel your order within the first 24 hours. Once the order has been shipped, cancellation is no longer possible. In the event of any damage during shipping or if you are unsatisfied, you may return the jewelry within 30 days of receiving it. Please reach out to us for further assistance."
How to clean my Silver jewelry?
- Clean your silver jewelry regularly to remove dirt and oils that can contribute to tarnish.
- Use a soft, lint-free cloth to gently wipe the jewelry. Microfiber cloths work well for this purpose.
- For more stubborn tarnish, you can use a silver polishing cloth or a commercial silver cleaner following the manufacturer's instructions.
Will sterling silver tarnish?
Yes, sterling silver is prone to tarnishing. Tarnish occurs when silver reacts with sulfur-containing substances in the air, forming silver sulfide on the surface of the metal. This results in a dull or discolored appearance.
Several factors can contribute to the tarnishing of sterling silver, including exposure to air, humidity, chemicals (such as those found in perfumes, lotions, and cleaning products), and even certain foods. While tarnish is a natural process, proper care and storage can help slow down the rate at which sterling silver tarnishes.
Regular cleaning and polishing, as well as following the care tips mentioned earlier, will help you maintain the luster of your sterling silver jewelry. If tarnish does occur, it can typically be removed with proper cleaning methods, such as using a silver polishing cloth or a commercial silver cleaner.